Last updated: July 2026
Private transfers: 50% deposit at booking, balance due 48 hours before pickup. Our team sends you a secure payment link for the balance ahead of pickup, referencing your booking number. If the balance payment fails, our team contacts you to resolve it within 24 hours; otherwise the booking is cancelled and the deposit retained per the policy below.
Shared shuttles: paid in full at booking.
Tour packages: 30% deposit at enquiry. A tour package request is an enquiry with a secured deposit, not a confirmed booking: our team contacts you within 24 hours to tailor your itinerary, and the balance is invoiced once the itinerary is approved, via a secure payment link, and is due within 48 hours of the invoice. Custom itineraries require a $75 planning fee, credited toward the trip when confirmed.
All prices are in US dollars. Green season and high season rates apply according to travel dates; holiday periods including Christmas and Easter are charged at high season rates. Colón amounts shown are indicative only.
Age 0–5: Complimentary on all packages (no charge for children under 6).
Age 6–11: 60% of adult double occupancy rate. Must share room with at least one adult.
Age 12+: Full adult rate applies.
Child seat: Available at no extra charge on all private transfers. Specify age/weight at booking.
Wild Roots Family Adventure: Designed for 2 adults + 2 children minimum. Child rates apply to ages 6–11.
Wellness & Renewal: Adults only. Minimum age 18. No child rate available on this package.
All prices on this site are displayed and charged in United States Dollars (USD). We do not accept payment in Costa Rican colón (CRC) at this time. If your bank account or card is denominated in another currency, your card issuer's exchange rate and any foreign transaction fees apply; Blue Edge Travel has no control over and accepts no responsibility for these. We do not add any currency conversion surcharge: the amount charged to your card is exactly the USD price shown at checkout. Multi-currency support, including colón, may be introduced in a future update.
All cancellation windows (72 hours, 48 hours, 24 hours, 15 days, 30 days) are measured in Costa Rica Standard Time (CST, UTC−6). Costa Rica does not observe daylight saving time: the applicable time is always CST, regardless of your location.
Private transfers. Cancel 72 hours or more before pickup: full refund of deposit and balance. Between 24 and 72 hours: 50% of the deposit is retained, the balance is refunded in full. Under 24 hours: the deposit is non-refundable, the balance is refunded in full. Guest no-show: no refund.
Shared shuttles. Cancel 72 hours or more before departure: full refund. Between 24 and 72 hours: 50% refund. Under 24 hours: non-refundable. Guest no-show: no refund. If the minimum number of passengers is not reached, the run is cancelled at least 48 hours ahead and you are refunded in full.
Tour packages. Before we confirm any supplier booking: full refund of the deposit. From 30 days before travel, once bookings are made: 50% of the deposit is retained as a service fee, the balance is refunded in full. Between 15 and 29 days: the deposit is non-refundable and the balance is refunded minus supplier penalties. Under 15 days or no-show: non-refundable.
When Blue Edge cancels. If we cancel for any reason, if a driver does not show, if a vehicle breaks down, or in case of force majeure, you are refunded in full. If a hotel or tour operator cancels, you are refunded in full for the affected service and we arrange an equivalent alternative wherever possible.
Modifications. To change a date, time or passenger count, contact us on WhatsApp or at hello@blueedgetravel.com. If the new date carries a higher price you pay the difference; if it is lower we refund the difference. Refunds are processed to the original payment method, typically within 5 to 10 business days.
Pickups. Our driver waits up to 15 minutes past the scheduled pickup time. Beyond that, the booking is treated as a no-show.
Blue Edge Travel is not liable for lost or stolen personal property. Any incident during a service is logged and followed up with you within 24 hours.
Blue Edge Travel & Touring LTDA · Escazú, Costa Rica · hello@blueedgetravel.com · +1 (833) 376-0996